SUPPORT

Support

What goods are considered oversized cargo?

Oversized goods are goods whose dimensions and weight exceed the basic shipping regulations. In fact, it is often called oversized goods as super-long and super-heavy goods. Usually includes items with the following size and weight characteristics:

The length is more than 20m

The width is more than 2.5m

The height calculated from the highest point of the road surface is more than 4.2m. Particularly for container trucks, it is larger than 4.35m.

What is transshipment?

Cargo transshipment is the unloading from one vessel and subsequent loading onto another vessel during a sea freight voyage from the port of loading to the port of discharge. On the shipping route of the shipment, the carrier may go through one or more different transshipment ports depending on the shipping line’s schedule. In fact, the transshipment of goods can sometimes lead to a longer shipping schedule than the original schedule, due to congestion at the transshipment port, or because the carrier Shipping waiting to collect goods. For shipments that need to be delivered urgently, we recommend that customers use the direct transport service from the port of loading to the port of discharge (direct).

Container Dimensions

Container sizes – the 3 most common types

  • Container 20’DC: 6m long, 2.4m wide, 2.6m high
  • Container 40’DC: 12m long, 2.4m wide, 2.6m high
  • Container 40’HC: 12m long, 2.4m wide, 2.9m high

International Commercial Terms (Incoterms)

“Incoterms” is a concise and easy-to-understand way of International Trade Terms. First drafted in 1936, Incoterms are a set of 11 rules that define the responsibilities of each party in an international transaction.

FAQs

FAQs

What is SI (Shipping Instruction)?

SI (Shipping instruction), also known as shipping instructions, is a document provided by the shipper to the shipping line, the forwarder freight forwarding company, including the details of the shipping information of the shipper. that shipment. The purpose of providing the correct SI is to make the shipping process happen according to the requirements of the owner of the goods.

What is LCL (Less than container load)?

LCL is a form of transportation that combines shipments into the same container from many different shippers.

What is the EBS fee?

EBS is essentially a kind of surcharge collected on imported and exported goods. Accordingly, EBS is an acronym for the phrase Emergency Bunker Surcharge which means fuel surcharge for cargo routes to Asia. For goods going to Europe, instead of collecting EBS fees, they will charge ESD ie ENS Entry Summary Declaration.

The fuel surcharge is the amount collected by shipping lines to make up for the shortfall due to the fluctuations, ups, and downs of the world petroleum market. If there are many fluctuations in the petroleum market, this fee will also have the same number of changes. However, the fuel surcharge is only a type of shipping surcharge and not a fee. It also does not count towards the Local Charges of the import/export activity.

What is the CAF fee?

CAF is the abbreviation of the phrase Currency Adjustment Factor which means surcharge for foreign exchange rate fluctuations. This is a surcharge that is usually collected when there is a change in the foreign exchange rate. Specifically, shipping lines collect this surcharge from shippers for the purpose of compensating for costs incurred due to fluctuations in foreign exchange rates.

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SALES MANAGER (Hai Phong Office)

(Ms.) Tran Thi Thu Trang

(+84) 93 4305 186

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Sales Manager (Ha Noi Office)

(Mr.) Nguyen Ba Viet Anh

(+84) 93 6607 186

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PURCHASING MANAGER

(Mr.) Le Huy Hoan

+84 979 328 376